Privacy Policy

Scope of this policy

This policy describes how Radanor handles information in connection with the website at radanor.com. It covers the marketing website only.

Information we collect

We collect information in two ways on this site.

• Information you submit. If you send an enquiry through the contact form, we receive the details you enter — typically your name, organization, email address, the subject of your enquiry and your message.
• Technical information recorded by our hosting provider. Serving any website produces standard server logs, which can include the requested address, the time of the request, the referring page, and technical identifiers such as IP address and browser type.

How we use information

Enquiry details are used to respond to the enquiry and to keep a record of the correspondence. Server logs are used to operate, secure and diagnose the website.

We do not use this website to build advertising profiles, and we do not sell personal information.

Cookies and tracking

This website does not set advertising or analytics cookies, and it does not include third-party analytics, advertising or tracking scripts.

If analytics are introduced in future, this policy will be updated before they are enabled.

Sharing

Information is shared only with service providers necessary to operate the website — for example, the provider that hosts it and the provider that delivers form submissions to us. Those providers process information on our instructions.

We may disclose information where we are required to do so by law.

Retention

Enquiry correspondence is retained for as long as it is needed to deal with the enquiry and to maintain an accurate record of the exchange, after which it is deleted.

Server logs are retained according to the hosting provider’s standard retention period.

Security

This website is served over HTTPS. It is a static site: it holds no user accounts, no customer data and no connection to Radanor product environments.

Please do not send credentials, secrets or sensitive system information through the contact form.

Your rights

Depending on where you are located, you may have rights in relation to personal information we hold — for example the right to request access to it, to ask for it to be corrected, or to ask for it to be deleted. Requests can be made through the contact page.

Changes to this policy

If this policy changes, the updated version will be published on this page with a revised date.

Contact

Questions about this policy can be raised through the contact page.